Privacy Policy
Yarn Studio Säie Wool Ltd / Customer Data Privacy Policy
This Privacy Policy describes how the customer's personal information is collected, used and shared when visiting or making an order in Säie Wool's web shop (www.saiewool.com) and what rights the customer has regarding the handling of personal data. The Privacy Policy covers all the data collected from Säie Wool's web shop (www.saiewool.com).
1 Data Controller
Säie Wool Ltd (Business-ID 3240019-9)
Phone: +358 45 809 1303
Email: hello@saiewool.fi
Yarn Studio Säie Wool Ltd
Lukiokatu 5-7 B 6
06100 Porvoo
Finland
2 Name of register
a) Yarn Studio Säie Wool Ltd Customer Register
b) Yarn Studio Säie Wool Ltd Marketing Register
3 Purpose of processing personal data
Personal data is saved to the register when the customer places an order in Säie Wool's web shop, registers as a user in the web shop or joins Säie Wool's newsletter register.
Personal data saved in the register is used for managing customer relationships, sales process, customer service and marketing process. Data on the file is used for Säie Wool's marketing process unless the customer has refused to allow direct marketing.
With the customer's permission, Säie Wool can send e-mails regarding the online store, new products and other store-related updates. The customer can unsubscribe from the mailing list at any time.
4 Content of the data file
The following data is recorded in the data file:
a) Yarn Studio Säie Wool Ltd Customer Register: customer's first and last name, address information, telephone number, email address
b) Yarn Studio Säie Wool Ltd Marketing Register: customer's first and last name, email address
5 Disclosing personal data to third parties
The customer's personal data may be disclosed within the scope of the applicable law to Säie Wool's co-operation partners to the extent that is necessary in order to carry out the customer assignment. Whenver we use third parties, we ensure that personal data handling by them is done under the data protection regulations. The data will not be disclosed outside of the EU or ETA.
Third parties that require data disclosure in order to process orders, are listed below. In addition, third parties we use for marketing, site development and analysis are listed below. This privacy policy covers the use of the personal data only by Säie Wool. Please read also our co-operation partners' privacy policies.
- Web shop platform: MyCashflow by Pulse247 Ltd
- Payment service provider: Paytrail Ltd
- Marketing and newsletter: Mailchimp
- Others: Facebook, Instagram, Youtube
6 Storing of personal data
Säie Wool's web shop platform is MyCashflow operated by Pulse247 Ltd, in whose database the personal infromation is stored. In case of problems, Pluse247 Ltd can have an access to our database, so also read MyCashflow's own privacy statement.
The register is stored electronically and protected from outsiders with firewalls, passwords and other technical means of protection generally used in the data protection industry. Only assigned employees of Säie Wool may have an access to the personal data in the register with a user right granted by Säie Wool.
7 User right regarding personal data
The customer has the right to know what information about him/her is stored in the register. An inspection request must be sent by email to the registrar. If an inspection request is presented personally, proof of identity must be presented.
If there are errors in the customer data, the customer can demand that the registrar correct the error. The customer has the right to deny the use of his/her personal data for direct marketing by notifying the registrar.
The customer has the right to ask for deleting the personal details handled by Säie Wool. If the customer has made purchases in the web shop, the registrar must store the purchase related personal data in accordance with Finnish accountancy rules.